High value goods need particular care when considering their supply chain and distribution. If, on the one hand, it is true that some requirements haven’t change over time, on the other hand, millennials driving growth in the majority of sectors have pushed also luxury brands to deal with customers having a different mindset and purchasing habits.
At D.B. Group we have developed a deep expertise in supply chain management for high-end products since the beginning of our activity, 40 years ago. We have built strong relationships with our suppliers, choosing those who could provide high-quality standard services. By operating at the same time as the provider of both transport and brokerage, we can guarantee advantage for speed to our customers. Furthermore, our global network allows us to supply seamless and integrated services, being the one-stop solution provider for brands that need a partner for their international logistics operations. By offering end-to-end solutions, we grant high communication and customer service levels; by acting as a global control tower we can exploit the increased visibility on the different steps of the supply chain and improve the flexibility of processes, quickly reacting to unexpected changes and reducing associated risks.
We have developed a set of services specifically thought to match the needs of luxury products logistics.
White Glove Service
No matter the type of product, we know that buyers of high-end items don’t buy just a thing, rather an experience. This is why we have studied a service through which we take every precaution necessary to make sure products won’t be altered and the perception of their value won’t change during the last step of the buying process.
This is the best service for items that need a special attention. Its main advantages are: quickness, safety and efficiency. By choosing this solution, a representative of D.B. Group will carry your goods, traveling as passenger on board of the same transport means until the place of delivery. No matter the kind of product, in this way we can deliver the goods as quickly as possible with the highest safety standards. We can grant: continuous control over the goods, contact with our representative, smooth communication on shipment updates, 24/7 service, ideal solution in case of urgency.
E-commerce logistic services
To deal with the new consumers means adapting to new ways of purchasing goods. This is why logistics for ecommerce has gained so much importance in the last decade. Our global network of warehouse facilities has allowed us to grow side by side with the new market trends. We are now offering customized solutions for e-commerce logistics, that include a set of services such as orders management, labelling, customized wrapping operations, quality control, returns and reverse logistics among many others. The smoothness of the process is granted by the high digitization process undertaken by our company, which allow us to set improved communication between offices and warehouses, cost reduction, improved efficiency and a control over delivery to be perfectly on time.
Alongside with the dedicated services, other factors to be considered are customs regulations and the opportunity of reducing fees associated with importing high-value products. To answer these requirements, we have developed a worldwide network of customs specialists, always at your disposal to study the best solution for exporting or importing your high-end goods. Furthermore, our warehouse facilities are located in Free Trade Zones near production districts of Europe, United States, China and South East Asian Countries.
If you are interested in further exploring our solutions for your high-end products our experts are at your complete disposal.
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